North Carolina Self-Direction2022-04-06T22:28:00+00:00

North Carolina Self Directed Services

We are excited to announce partnership with Acumen/DCI!

PLEASE SIGN-UP to attend a DCI training here to learn more about this state-of-the-art system.

DCI Training Video

Downloadable PDF
Employer DCI Portal Guide
Employee DCI Portal Guide
DCI Mobile APP Guide
Employee Phone EVV Guide

As your FEA, we provide nationwide self-directed care and home care services for over 40 years. We support 8,000 participants, process payroll for 7,000 employees and are developing services in new states. Our main goal is to provide outstanding customer service. We believe it is our responsibility to provide the participant with the right support and training tools to manage his or her care successfully. We do our very best to support our participants to help successfully manage their care:

  • Assisting with the completion of employer and employee forms
  • Providing easy to complete New Employee Packets
  • Accessing online systems for budget information, time entry, and reports (coming soon)
  • Brokering Workers Compensation for employees
  • Providing employer training tools
  • Assisting with employer related tasks
  • Processing payroll and taxes for employees
  • Monthly communication with the participant’s Care Advisor